Ans :
• Routine Letters
Inquiries, seeking information and requests
Quotations
Orders and acceptance
Payment
• Sales Letters
Prospective or Promotional letters
Cover letters with offers, fliers, catalogues etc.
Proposal letters
Follow up letters
Sales appreciation letters
Letters for Special Purposes
Agency Letters relating to banks, insurance agents/company, government and
regulatory agencies, etc.
Personnel letters relating to employment
Circulars
Status inquiries
Seeking finance
• Problem Letters
Complaints and follow ups
Concessions
Collection Letters on account of overdue/pending payment
